nephicsPrivacy Policy
What information is collected?
Information about you is collected when you register or make a purchase on our website, and data is gathered when you interact and communicate with us through the website or by email.
When registering or making a purchase on our website, you will be asked to provide details about your company such as the company name, address and VAT information, as well as your name (as the contact person) and your e-mail address. You may, however, visit our site without registering or making a purchase. Your e-mail address will be verified by an email containing a unique link. If that link is visited, we know that you control the e-mail address.
When you communicate with our customer service we retain information about your support requests, including your e-mail address and any details you may provide as part of the customer service interaction.
We also may retain server logs which include the IP address of every request made to our server.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience — your information allow us to keep you informed of updates to products, and to provide you with information about your product subscriptions.
- To improve our site — we continually strive to improve our site offerings based on the information and feedback we receive from you.
- To provide customer service — your information allows us to respond to your customer service requests and support needs.
- To send periodic emails — The email address you provide may be used to send you information, notifications that you request about changes to our services and products or in response to your customer service inquiries, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
What is your data retention policy?
We will make a good faith effort to limit the time we retain server logs with IP address of requests to this server to the minimum period needed for security and debugging purposes.
Personal information, including information about purchases etc., is removed as soon as possible after an account is closed or expires. However, tax authorities requires that businesses retain information about customers and transactions for a certain minimum period of time.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). These cookies enable the site to recognize your browser and, if you have a registered account, associate it with your registered account.
We only use cookies to provide personalised service for users that register and sign in on the website.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Your Consent
By using our website, you consent to this privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
This document was last updated on Nov 25, 2024.